{"id":8995,"date":"2017-07-28T09:00:35","date_gmt":"2017-07-28T08:00:35","guid":{"rendered":"https:\/\/www.mydatec.com\/myassist-user\/"},"modified":"2022-07-19T23:15:43","modified_gmt":"2022-07-19T22:15:43","slug":"myassist-user","status":"publish","type":"page","link":"https:\/\/www.mydatec.com\/en\/myassist-user\/","title":{"rendered":"20. Thermodynamic VMC assistance"},"content":{"rendered":"

Thermodynamic VMC assistance<\/h1><\/div>

YOUR CLIMATE REVOLUTION IS UNVEILED!<\/h2>\n

French manufacturer, MyDATEC has more than 4,000 installations of its thermodynamic CMVs on the territory (3-in-1 system).<\/p>\n

The company has been an expert in this technology for more than 20 years and is investing heavily in R&D, with the ambition of becoming a major player in indoor air quality. Our thermodynamic double flow system is a real alternative solution for the heating, ventilation and cooling of low-energy and passive houses while ensuring optimal indoor air quality.<\/p>\n<\/div>

<\/span><\/div>

MyDATEC has created a platform that collects all the data captured on its connected thermodynamic CMVs. This information is passed on to the engineers and designers, who can continuously improve the system. The more MyDATEC users there are, the better the model becomes. The customer relationship is really changing dimension!<\/p>\n<\/div>

See MyAssist documentation<\/span><\/a><\/div><\/div><\/div><\/div><\/div>

OUR INNOVATIVE ANSWERS<\/h2>\n<\/div>\n
\n\n\n\n\n\n
For the user:<\/strong><\/th>\nFor the installer:<\/strong><\/th>\nFor the manufacturer:<\/strong><\/th>\n<\/tr>\n<\/thead>\n
Cross-platform application (Mobile,
\nTablet, Web browser).
\nSimple and ergonomic interface
\nuser-friendly (Available).
\nVoice control
\n(1st Qtr. 2018).<\/td>\n		Remote control of
\ninstallation by the support
\nMyDATEC technology for
\nadjustment at start-up.
\nRemote diagnosis
\ndysfunctions and
\nlaunch of preventive alerts<\/td>\n		Remote control of
\ninstallation by the support
\nMyDATEC technology for
\nadjustment at start-up.
\nRemote diagnosis
\ndysfunctions and
\nlaunch of preventive alerts<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n

WITH MYDATEC, YOU ARE IN CONTROL!<\/h2>\n<\/div>
<\/span><\/div>

CONTROL WITH YOUR FINGERTIPS<\/h3>\n

The MyDATEC system is controlled by a touch screen that brings together all functions in an intuitive interface.
\nThe user will be able to make all the comfort settings, or his weekly programming in a flash.
\nAll the information of your thermodynamic double flow<\/strong> is available.<\/p>\n

TOTAL CONTROL<\/h3>\n

The information for the management of your indoor air quality, the power consumption of your system divided into the different operating modes (Ventilation\/Freecooling\/Heating\/Cooling) as well as the management of the filter replacement function are also available.<\/p>\n

Order filters<\/strong><\/a><\/p>\n

ON THE INSTALLER’S SIDE…<\/h3>\n

An installer’s menu also allows you to fine-tune the control without having to intervene on the system’s internal controller interface.
\nIn the event of a problem, the touchscreen interface provides the user with information on the cause of the problem, allowing the manufacturer and your installer to quickly resolve the problem.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

MY CONNECT, YOUR CONNECTED COMFORT<\/h2>\n<\/div>
<\/span><\/div>

CONNECTED WHEREVER YOU ARE<\/h3>\n

The MyDATEC system can be controlled by the end customer via a mobile application (iOS & Android) or via a web browser.
\nThis interface allows the end-user to control the operation of the system and mainly its comfort temperature.<\/p>\n

IN PRACTICE<\/h3>\n

– Multiple MyDATEC systems can be managed
\n– MyDATEC system identification
\n– Ambient temperature screen area
\n– Ambient temperature sensor area
\n– Visualization of operating mode<\/p>\n

ON THE INSTALLER’S SIDE…<\/h3>\n

This remote connection also allows the installer and manufacturer to connect to the system to provide :
\n– Remote Operating History (3rd Quarter 2017)
\n– Remote Maintenance Diagnostics (1st Quarter 2018)<\/p>\n<\/div><\/div><\/div><\/div><\/div>

MY CONNECT, YOUR COMFORT AT YOUR FINGERTIPS<\/h2>\n<\/div>
<\/span><\/div>

IN PRACTICE<\/h3>\n

– Color code advice for your energy savings
\n– Setpoint adjustment for screen area
\n– Adjustment of the sensor zone setpoint
\n– System button management
\n– Voice Command (2018)<\/p>\n

EASY MANAGEMENT<\/h3>\n

Alarms can be activated for filter replacement management, low indoor temperature requiring the system to be turned on, or an alarm indicating the need to turn on a supplementary heating system.<\/p>\n<\/div>\n

\n\n\n\n\n\n
IN THE TERTIARY SECTOR…<\/th>\nCHANGE OVER:<\/strong><\/th>\n<\/tr>\n<\/thead>\n
In the Tertiary versions, the touch screen can
\nbe located in a remote or non-remote location
\naccessible to users (closet, bathroom, etc.)
\nmanagement…); the temperature sensor is not
\nused in these configurations.<\/td>\n		It is a specific interface for the tertiary market,
\nallowing the automatic switch from the
\nheating mode to cooling mode and
\nvice versa. You just have to enter a temperature
\nheating and cooling temperature
\nthe system automatically changes the
\nmode depending on the ambient temperature.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div>

MY CONNECT, YOUR COMFORT AT YOUR FINGERTIPS<\/h2>\n<\/div>

IN PRACTICE<\/h3>\n

– Color code advice for your energy savings
\n– Setpoint adjustment for screen area
\n– Adjustment of the sensor zone setpoint
\n– System button management
\n– Voice Command (2018)<\/p>\n

EASY MANAGEMENT<\/h3>\n

Alarms can be activated for filter replacement management, low indoor temperature requiring the system to be turned on, or an alarm indicating the need to turn on a supplementary heating system.<\/p>\n<\/div>\n

\n\n\n\n\n\n
IN THE TERTIARY SECTOR…<\/th>\nCHANGE OVER:<\/strong><\/th>\n<\/tr>\n<\/thead>\n
In the Tertiary versions, the touch screen can
\nbe located in a remote or non-remote location
\naccessible to users (closet, bathroom, etc.)
\nmanagement…); the temperature sensor is not
\nused in these configurations.<\/td>\n		It is a specific interface for the tertiary market,
\nallowing the automatic switch from the
\nheating mode to cooling mode and
\nvice versa. You just have to enter a temperature
\nheating and cooling temperature
\nthe system automatically changes the
\nmode depending on the ambient temperature.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div>

AN INNOVATION…<\/h2>\n<\/div>\n
\n\n\n\n\n\n
My Connect
\nINSTALLER<\/strong><\/th>\n		My Connect
\nUSER<\/strong><\/th>\n		My Connect
\nCUSTOMER SERVICE<\/strong><\/th>\n<\/tr>\n<\/thead>\n
My Connect helps you to put
\non the way and offers you all the help
\nnecessary for its configuration
\nin a flash.<\/td>\n		Thanks to the mobile application
\nor via your internet browser
\nyou can control your system
\nMyDATEC wherever you are.<\/td>\n		Thanks to the new system
\nMy Connect, the
\n customer service<\/strong>
\n<\/a> of
\nyour MyDATEC system will be able to
\nperform all diagnostics
\nnecessary when you call and
\nand thus perform a maintenance
\nor to trigger a
\nefficient on-site operation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>\n<\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-8995","page","type-page","status-publish","hentry"],"yoast_head":"\nThermodynamic CMV assistance: MyAssist<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.mydatec.com\/en\/myassist-user\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Thermodynamic CMV assistance: MyAssist\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.mydatec.com\/en\/myassist-user\/\" \/>\n<meta property=\"og:site_name\" content=\"MyDATEC\" \/>\n<meta property=\"article:modified_time\" content=\"2022-07-19T22:15:43+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"32 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/myassist-user\\\/\",\"url\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/myassist-user\\\/\",\"name\":\"Thermodynamic CMV assistance: MyAssist\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/#website\"},\"datePublished\":\"2017-07-28T08:00:35+00:00\",\"dateModified\":\"2022-07-19T22:15:43+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/myassist-user\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.mydatec.com\\\/en\\\/myassist-user\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/myassist-user\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/home\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"20. Thermodynamic VMC assistance\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/\",\"name\":\"MyDATEC\",\"description\":\"La solution thermodynamique\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/#organization\",\"name\":\"MyDatec\",\"url\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.mydatec.com\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/logo-mydatec.jpg\",\"contentUrl\":\"https:\\\/\\\/www.mydatec.com\\\/wp-content\\\/uploads\\\/2022\\\/01\\\/logo-mydatec.jpg\",\"width\":434,\"height\":351,\"caption\":\"MyDatec\"},\"image\":{\"@id\":\"https:\\\/\\\/www.mydatec.com\\\/en\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"http:\\\/\\\/www.linkedin.com\\\/in\\\/MyDATEC\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Thermodynamic CMV assistance: MyAssist","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.mydatec.com\/en\/myassist-user\/","og_locale":"en_US","og_type":"article","og_title":"Thermodynamic CMV assistance: MyAssist","og_url":"https:\/\/www.mydatec.com\/en\/myassist-user\/","og_site_name":"MyDATEC","article_modified_time":"2022-07-19T22:15:43+00:00","twitter_misc":{"Est. reading time":"32 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.mydatec.com\/en\/myassist-user\/","url":"https:\/\/www.mydatec.com\/en\/myassist-user\/","name":"Thermodynamic CMV assistance: MyAssist","isPartOf":{"@id":"https:\/\/www.mydatec.com\/en\/#website"},"datePublished":"2017-07-28T08:00:35+00:00","dateModified":"2022-07-19T22:15:43+00:00","breadcrumb":{"@id":"https:\/\/www.mydatec.com\/en\/myassist-user\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.mydatec.com\/en\/myassist-user\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.mydatec.com\/en\/myassist-user\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/www.mydatec.com\/en\/home\/"},{"@type":"ListItem","position":2,"name":"20. Thermodynamic VMC assistance"}]},{"@type":"WebSite","@id":"https:\/\/www.mydatec.com\/en\/#website","url":"https:\/\/www.mydatec.com\/en\/","name":"MyDATEC","description":"La solution thermodynamique","publisher":{"@id":"https:\/\/www.mydatec.com\/en\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.mydatec.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.mydatec.com\/en\/#organization","name":"MyDatec","url":"https:\/\/www.mydatec.com\/en\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.mydatec.com\/en\/#\/schema\/logo\/image\/","url":"https:\/\/www.mydatec.com\/wp-content\/uploads\/2022\/01\/logo-mydatec.jpg","contentUrl":"https:\/\/www.mydatec.com\/wp-content\/uploads\/2022\/01\/logo-mydatec.jpg","width":434,"height":351,"caption":"MyDatec"},"image":{"@id":"https:\/\/www.mydatec.com\/en\/#\/schema\/logo\/image\/"},"sameAs":["http:\/\/www.linkedin.com\/in\/MyDATEC"]}]}},"_links":{"self":[{"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/pages\/8995","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/comments?post=8995"}],"version-history":[{"count":2,"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/pages\/8995\/revisions"}],"predecessor-version":[{"id":8998,"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/pages\/8995\/revisions\/8998"}],"wp:attachment":[{"href":"https:\/\/www.mydatec.com\/en\/wp-json\/wp\/v2\/media?parent=8995"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}